Project inquiries
Send details about your shoot, brand refresh, or video edit to info@starsmedias.com. We reply within one business day with availability and a rough timeline.
This page collects the practical paths for getting help with Stars Media Studio: how to ask a question about an ongoing shoot, where to send a revision request, and which channel fits which kind of issue. If you are unsure whether to email, call, or book a consultation, start here and pick the route that matches your situation.
Send a short message through the contact page with a few details about your project: what you are making, who it is for, and when you need it. We reply within two working days and set up a 30-minute call to talk through your goals, budget, and timeline before any commitment.
A single photo session usually takes one to two weeks from planning to final delivery. Brand identity projects run closer to three or four weeks because they include research, moodboards, drafts, and revisions. Video production depends on the length and complexity, but we always share a clear schedule before we start.
Yes. We keep our crew small and our workflows collaborative, which lets us adapt to real budgets without cutting corners on the final look. Tell us your range during the consultation and we will propose a scope that fits, whether that means a half-day shoot, a shorter edit, or a simplified brand kit.
We do. The studio covers photo direction, video production, and editing, so you can bring a campaign that needs stills, motion, or both. Many local brands start with a photo session and later ask us to produce short social clips from the same visual direction.
Each project includes a set number of revision rounds, agreed on before production begins. For photo work this usually means selecting alternate frames or adjusting color. For video and branding, revisions cover edits to the approved draft. Anything beyond the agreed rounds is quoted separately.
We send a short checklist before every session: location details, wardrobe options, any props or products you want featured, and a rough shot list. If you are unsure about styling or lighting, we can guide you during the planning call so nothing feels rushed on the day.
Still unsure where to start? Reach out through the contact page and we will point you in the right direction.
Tell us where you are in the process, and we will point you to the right page, the right person, or the right next step.
Support desk
Send details about your shoot, brand refresh, or video edit to info@starsmedias.com. We reply within one business day with availability and a rough timeline.
Call 0409 0729308 if you need a fast answer about an existing booking, a file delivery, or a revision request. Keep the project name handy so we can pull it up right away.
Prefer to talk face to face? Drop by 79, Model Town, Darjeeling - 594870 after scheduling a slot. We walk through your references, budget, and visual goals together.
Turnaround times, file formats, usage rights, and deposit terms are covered in the FAQ. It saves a round trip and helps you prepare the right details for your first message.
Not sure what you need yet? Book a free 30-minute consult. We listen to your story, suggest a realistic scope, and tell you which services fit your budget.
Once your delivery is done, we stay available for small fixes and usage questions. If something feels off in the final files, tell us within two weeks and we sort it out.